Reviewed July 2024

 

Introduction

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Apoyo Courses Ltd is committed to ensuring that your privacy is protected. This privacy notice provides you with details of how we collect and process your personal data through your use of our site www.apoyocourses.co.uk including any information you may provide through our site when you use the Contact form.

By providing us with your data, you warrant to us that you are over 13 years of age.

Fabiola Doano is the data controller and we are responsible for your personal data (referred to as “we”, “us” or “our” in this privacy notice).

 

What information do we collect?

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We collect information from you when you fill out a form on our site. When completing the Contact Form, you will be asked to enter your name and phone number or email address. You may however visit our site anonymously.

 

What do we use your information for?

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Any of the information we collect from you may be used in one of the following ways:

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• To personalise your experience (your information helps us better respond to your individual needs).

• To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you.)

• To improve customer service (your information helps us more effectively respond to your customer service requests and support needs.)

• To send periodic emails if you subscribed to our newsletter (if at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.)​
   

Sensitive Data

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We would only collect sensitive data when you complete the Pre-course questionnaire before having a Mental Health First Aid Course. We require your explicit consent for processing sensitive data and we will request your signature for this consent on our hard copy form.

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Do we disclose your information to outside parties?

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We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you so long as those parties agree to keep this information confidential. We may also release information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.

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Transfer of your information outside the European Union

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If we do transfer your personal information to other territories, we will take proper steps to ensure that your information is properly protected and ensure that we will only deal with suppliers outside the EU who are GDPR compliant and have policies in place to protect your data.

Third party links

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Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

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Controlling your personal information and your rights to access 

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We will never sell, distribute or lease your personal information to third parties. We will only pass on your personal information if we are required by law to do so, with your consent.

You may request details of personal information that we hold about you under the Data Protection Act 1998 and GDPR 2018. To obtain a copy of the personal information we hold on you, please make a request via the email address below.

Online privacy only

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This online privacy policy applies only to information collected through our website and not to information collected offline.

Your consent

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By using our site & signing up to our newsletter, you agree to our Privacy Policy.

Changes to our Privacy Policy

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If we decide to change our privacy policy we will post those changes on this page.  This policy was last modified on 18/07/24.

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Contacting us

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If there are any questions regarding this privacy policy, contact us at the email address below:

apoyocourses@yahoo.com